Returns

Return Portal

Returns, Exchanges, and Warranty Claims

Need a different size, color, or style?
Unused items may be returned or exchanged within 30 days of delivery. Items must be unused and in their original packaging.

Return shipping is customer paid.

Prefer Store Credit?

Choose store credit when returning and receive a $5 bonus gift card as a thank you.

Store credit cannot be used toward shipping or handling fees.

Broken or Damaged Item Warranty

If your TELETIES arrive broken or damaged within 1 year of purchase, we will replace them.

To submit a warranty claim:
• Start a return
• Select Warranty Claim
• Upload a photo of the damaged item

We will take care of the rest.